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Help & Support

For faster resolution, include your registered mobile number, order ID where relevant, and a screenshot if the issue is visible on screen. General account, onboarding, payment, and platform questions can be shared at support@ramaniya.com. Unresolved matters that need formal escalation can be routed to grievance@ramaniya.com.

Raise a support ticket

We respond within 24 hours. For urgent investment issues, choose Priority: High.

Priority level

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Other ways to reach us

Email support

support@ramaniya.com · general product and account help

Grievance officer

grievance@ramaniya.com · escalation path for unresolved issues

SEBI SCORES

scores.sebi.gov.in · external grievance escalation reference

Useful notes

A screenshot can speed up resolution where a visible issue is involved.

For refund-related questions, include the order ID from your dashboard.

For KYC issues, confirm that PAN and Aadhaar details are correctly linked and updated.

Frequently asked questions

Quick answers to the questions we hear most.

Go to Get Started and click "Complete KYC". You'll need your PAN card, Aadhaar (for OTP verification), and bank account details. The entire process takes about 5 minutes and is fully digital — no documents to upload physically.

Ramaniya help and support information is provided for educational and operational clarity. It explains platform processes, timelines, and account workflows, and does not provide investment recommendations, legal advice, or personalized financial guidance.